Kershaw Talley Barlow Investigates Sinemia
Sinemia is an online subscription-based movie pass company that was based on the MoviePass model and has been described as deceptive and unsatisfactory. Its main function is offering individuals and families several subscription options for for specified numbers of tickets, with plans costing from $8.99 to $19.99 per month for 1-30 tickets, depending on the plan.
Unfortunately, there are several issues with Sinemia’s marketing, online, and businesses practices that have generated increasing customer concern. Our team of Sacramento class action attorneys at Kershaw Talley Barlow is diligently investigating Sinemia’s automatic renewal and cancellation programs, and monitoring ongoing complaints from Sinemia customers.
Customer Confusion Creates Concern
Confusion over Sinemia’s automatic renewal and payment systems is the source of multiple customer complaints. Sinemia has earned an “F” rating by the BBB. It fails to comply with specific requirements for disclosing automatic renewal and cancellation programs. In fact, there is not one mention of the words “automatic,” “renewal,” or “cancellation” on its home page.
Unfortunately, the lack of clear cancellation options without adequately disclosing automatic payment and renewal information is causing customer confusion and concern over whether they will be stuck with an unsatisfactory movie ticket subscription program for which that are being continually charged. Kershaw Talley Barlow’s ongoing investigation has been reinforced and further validated as more customer complaints continue to surface.
Request a Free Consultation: (916) 520-6639
If you believe that you are a victim of Sinemia’s confusing automatic renewal and cancellation policies, contact our team of Sacramento class action attorneys. We can help determine how best to proceed and what actions may be available to you.
Contact our teamat (916) 520-6639.